What is Ascend?

Ascend is a modern, all-in-one financial operations automation solution purpose-built for insurance. We make insurance businesses more profitable by increasing revenue and decreasing operational expenses through administrative process automation.

What products do you offer?

We offer an end-to-end solution to make agency bill as easy as direct bill. With Ascend, you can streamline your invoicing, premium financing, and carrier payables workflows.

How much does Ascend cost?

Ascend is completely free to use.

Can we integrate Ascend with our system(s)?

Yes! Our APIs are publicly available here. Because our platform is purpose-built for insurance and has the ability to handle insurance-specific use cases such as endorsements and cancellations, integrations are fairly quick and easy.

Depending on the complexity, they typically take a few days to a few weeks. If you're interested in building an integration, please reach out at developers@useascend.com

Is Ascend just a premium finance company?

No, we’re not just a premium finance company. While premium finance is a key part of our solution, we also provide a modern online checkout experience, handle all carrier/MGA payables for premium financed policies, and give you greater control of and visibility into your customer's journey.

Who is Ascend's servicer & lender?

We are partners with a trusted third party that handles ongoing collections and has been servicing premium finance loans for over three decades. We are licensed to lend in all 50 states and Canada.

How much premium volume can Ascend support?

We have no shortage of capital to lend and have no limit on financed premium size.

How are you able to pay my carriers/MGAs?

We work with a trusted third party who has been servicing premium finance loans for decades. They have mapped over 5,000 different carriers and MGAs. In the event a carrier on your list isn’t on theirs, we can easily set them up for payment during onboarding.

Do you handle all payables regardless of payment type?

We can handle all payables for any financed policy. In the near future, we plan to add this for pay in full. Today, Pay in Full is treated like standard agency bill, where we send the full premium to your agency and it is your responsibility to pay the carrier/MGA.

When I work with other premium financing companies, it requires a lot of operational work. Is Ascend a headache?

We aim to simplify your payment operations. Your customers can access premium financing at checkout, review the terms with a click, and sign by checking a box. No need to print papers, send checks, or go back and forth with your premium finance company and insureds.

What type of payment methods do you accept?

Today, we accept credit card, ACH, and wire payments. We’re always working to expand our payment methods and plan to accept check in the near future.

What are your interest rates?

Ascend offers competitive base rates for financed policies. Depending on the policy size, our rates typically range from 5% to 10%. We provide our distributor customers the opportunity to add or subsidize additional points as well.

What are your transaction fees?

Ascend charges 3.50% + 30c per credit card transaction, 0.8% up to $5 per ACH transaction, and $8 per wire transaction.

Can I just use Ascend for collecting payments (and not premium finance)?

We want to offer the best optionality for your customers. Therefore, our solution provides both a pay-in-full option and a monthly option in one checkout flow.

I still have more questions!

Reach out to hello@useascend.com. We'd love to hear from you.