Endorsements are an overlooked touchpoint in the agent / insured relationship to turn what can be a tedious experience into a positive one for both parties.
On the insured side, a change in coverage typically means an adjustment to the original plan for a business, good or bad. Increasing or reducing their insurance policy is probably the last thing they want to deal with when something unplanned like an endorsement typically is.
For the agent, you’re not really closing new business (although the motions are similar) but servicing an existing client. A seamless experience for both parties, however, can only strengthen the relationship. You really are able to meet your customer where they are if you can handle endorsements in a quick and painless process. Leaving with a positive experience will only set agents for an even more positive renewals experience down the line.
That’s why you want to avoid all the busy work:
Ascend’s endorsements feature changes how agents handle endorsements. Turn these one offs into a simple one-click process.