Ascend provided CrossFit RRG with a modern point-of-sale checkout experience for premium financing. This improved their insureds’ experience and retention related to non-pay cancellations, consequently saving their team time and money.
In less than 1 month, Ascend integrated with CrossFit RRG's proprietary system via API, providing a streamlined workflow.
CrossFit RRG experienced a 75% decrease in customer questions and communications related to financing and payments.
CrossFit RRG saw their non-pay cancellations decrease by 95%, now averaging less than 1 per month
CrossFit RRG's finance team estimates saving 20 hours per month and fewer operational headaches at no cost.